Returns and Exchanges

At Publishers Clearing House, your satisfaction is our top priority, and we offer a 100% money-back guarantee on all merchandise. If you are not completely delighted with your purchase, you may return it within 90 days for a full refund or exchange.

1

Locate Your Invoice

Find the original shipping invoice that arrived with your package to identify the item details and order number.

2

Complete the Return Form

Fill out the return section on the back of your invoice, indicating whether you prefer a replacement, an exchange, or a full refund.

3

Package Your Item

Carefully pack the item in its original packaging and include the completed return form inside the box.

4

Ship to PCH

Affix the provided return shipping label and drop the package off at any authorized mail carrier location for processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing